28 CA ADC § 1300.77.4
28 CCR s 1300.77.4
Cal. Admin. Code tit. 28, s 1300.77.4
CALIFORNIA CODE OF REGULATIONS
TITLE 28. MANAGED HEALTH CARE
DIVISION 1. THE DEPARTMENT OF MANAGED HEALTH CARE
CHAPTER 2. HEALTH CARE SERVICE PLANS
ARTICLE 9. FINANCIAL RESPONSIBILITY
RISK-BEARING ORGANIZATIONS
This database is current through 06/09/06, Register 2006, No. 23.
s 1300.77.4. Reimbursements on a Fee-for-Services Basis: Determination of
Status of Claims.
Every plan shall institute procedures whereby all claim forms received by
the plan from providers of health care services for reimbursement on a
fee-for-service basis and from subscribers and enrollees for reimbursement
are maintained and accounted for in a manner which permits the
determination of the date of receipt of any claim, the status of any
claim, the dollar amount of unpaid claims at any time, and rapid retrieval
of any claim. Although any categories for status-determination held
unobjectionable by the Director may be used, for the purposes of this
section, the following status-determination categories, as a group, shall
be presumptively reasonable:
(1) to be processed,
(2) processed, waiting for payment,
(3) pending, waiting for approval for payment or denial,
(4) pending, waiting for additional information,
(5) denied,
(6) paid, and, if appropriate,
(7) other. These procedures shall involve the use of either a claims log,
claims numbering system, electronic data processing records, and/or any
other method held unobjectionable by the Director.
Note: Authority cited: Section 1344, Health and Safety Code. Reference:
Sections 1375.1, 1376 and 1377, Health and Safety Code.
HISTORY
1. New section filed 3-3-83; effective thirtieth day thereafter (Register
83,
No. 10).
2. Change without regulatory effect amending first paragraph and
subsection (7)
filed 7-18-2000 pursuant to
section 100, title 1, California Code ofRegulations (Register 2000, No.
29).
28 CA ADC s 1300.77.4
END OF DOCUMENT
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