| 5 CA ADC § 20156
5 CCR s 20156
Cal. Admin. Code tit. 5, s 20156
CALIFORNIA CODE OF REGULATIONS
TITLE 5. EDUCATION
DIVISION 2. CALIFORNIA STATE LIBRARY
CHAPTER 1. LIBRARY SERVICES PROVIDED BY THE STATE
SUBCHAPTER 2. CALIFORNIA LIBRARY SERVICES
ARTICLE 4. SYSTEM REFERENCE
This database is current through 02/09/07, Register 2007,
s 20156. Improvement of Reference Service to the Undeserved.
(a) Service specifications and performance objectives for
of reference service to the undeserved component which are
each System shall be adopted by each System. Each System shall,
information provided by its member libraries:
(1) Assess the reference needs of, and the reference service
undeserved now being provided by the System's member libraries,
(2) Identify the undeserved population and those reference
areas where improvement can make a significant difference
quality or quantity of reference service, and determine which
reference program areas can be improved by use of available
(3) Evaluate which of those remaining areas would offer the
greatest improvement in reference service to the undeserved,
(4) Adopt service specifications and performance objectives
accomplish the improved reference service, which shall be
the approval by the Chief Executive Officer on behalf of the
(b) Evidence of benefit. In designing its component to improve
service to the undeserved, each System shall provide for evidence
benefit that can be gathered without unreasonably burdening
the System and
(c) Determination of "Fair and Equitable." Each
System shall provide an
identified amount from within its CLSA Reference allowance
improvement of reference service to the undeserved component.
when accompanied by approved service specifications and performance
objectives as described in Section 20156(a) above, shall be
the "fair and equitable" portion of its reference
allowance, required by
Education Code, Section 18741(b).
Note: Authority cited: Section 18724, Education Code. Reference:
Sections 18710(s) and 18741, Education Code.
1. New section filed 6-8-83; designated effective 7-1-83 pursuant
Government Code Section 11346.2(d) (Register 83, No. 24).
2. New subsections (b) and (c) filed 8-9-83; effective thirtieth
thereafter (Register 83, No. 33).
5 CCR s 20156, 5 CA ADC s 20156
5 CA ADC s 20156
END OF DOCUMENT